Although every care has been taken to ensure your product is of the highest standard, we accept that on occasion, something may go wrong. If this is the case we will do our utmost to ensure that we keep you and, more importantly, your junior golfer, happy.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags still attached.
To complete your return, we require a receipt, proof of purchase or order number.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Unlike most retailers who won’t refund sale items, we appreciate that sizes vary and it is difficult to shop online. We want to give you the best possible experience and therefore we don’t differentiate between sale items and regular priced items.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item in a different size, first, send us an email at email@example.com We can discuss your options. To return your item(s) send to: 7 Walsham Gardens, St Helens, Merseyside, WA9 5UT
To return your product, you should mail your product to: 7 Walsham Gardens, St Helens, Merseyside, WA9 5UT
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.